Payment & Delivery

Delivery

Deliveries within Sweden

For deliveries within Sweden we ship the products at no extra cost for you as a customer. For your convenience the delivery is done with UPS and will be sent to nearest servicepoint within 1-3 working days. After your order you get an order confirmation sent to your email with approximated delivery time.

As an alternative it is possible to choose Express Delivery to an additional cost. Then you parcel is delivered to you door the next day. Please note that the goods cannot be left to you without a signature and that the courier’s usually operate between 08.00-18.00 (8am-6pm) business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).

When paying through invoice the delivery address must be your home address, in order to minimize the risk of fraud.

If there is a problem with your delivery of if there is any transportation damage, these inquiries will be handled by our knowledgeable customer support. The easiest contact way is through info@woolrichstore.se.

International Deliveries

International orders are shipped with UPS and delivered within 2-4 days. Standard shipping is on a flat rate of 19 euro. If you want a faster delivery you can choose express delivery and receive the products next coming weekday. Please note that the goods cannot be left to you without a signature and that the courier’s usually operate between 08.00-18.00 (8am-6pm) business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).

All international orders require a signature at delivery. We cannot control orders when items are shipped and delivery times are given as guidelines only and may not take into account possible delays caused by customs or payment authorization processing. Please note that we cannot deliver to PO boxes.

If there are any problems with the shipment or broken goods, a claim should be made and based on the circumstances a solution will be presented by our customer service staff. If you have any questions regarding this please don’t hesitate to email us at info@woolrichstore.se.

Within EU

If your country is part of the European Union, VAT of 25% is included in the price seen on Woolrich Store. All deliveries within EU are sent as DDP (Delivery Duty Paid), which means that taxes and fees are included in the price seen at the checkout.

Norway

Orders to Norway from Sweden are subject to VAT of 25% and customs depending on the products. For more information visit http://www.toll.no/.

 

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